Server FAQ's

Hey All.

Posted this topic in Other Computers forum also, thought I'd put it in here also, as it fit's in both.. Also desperate for responses =P Thanks to Bdub for his post, I have added that to the list..

I am currently working on a list of FAQ's for my computer business which our tech's will give out to out business customers when they install a new server..
Just so the clients can have some answers in front of them without ringing us up all the time;

This is what we have so far..

1 - What is a back up log? Where do I find it and how do I understand it?

2 - The Tape log says that there was problem!

3 - I put the wrong tape in

4 - The Tape was supposed to eject.. But it didnt!

5 - There was a power outage, the server went down and we have work to do!

6 - The server turned off while we were working!

7 - The internet wont work on any of our PC's on the Network

8 - How do I turn the server off safely?

9 - How to I power up the Server correctly?

10 - Who do I contact if my question isnt answered here?

** All of our business servers run Windows 2003 Server**

Can anyone think of any more FAQ's I should include in this list?

Cheers =D

Kurt