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PC detects network, but no connection.

Submitted by DaveyPocket on April 20, 2008 - 4:04pm. Other Computers

I'm currently trying to fix a windows XP machine. It had Windows 2000 on it. The problem was that the computer was gaining any access to the internet. I tried some command prompt commands, it detected my router, had an IP of 192.168.1.110, I installed Windows XP w/ SP2, it still doesn't connect, I do virus scans, no viruses, I insert a new network card, still no connection, I insert a USB wireless, still no connection. I really have no clue what the problem with the machine is. I need some help. Thank you.
DaveyPocket

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cwsmith's picture

[quote=DaveyPocket]It had Win

Submitted by cwsmith on April 20, 2008 - 4:40pm.
DaveyPocket wrote:
It had Windows 2000 on it.

Did you do a clean install of WinXP, or just an upgrade from Win2K? If you upgraded, you may have just carried the problem over to the new system.

Do you have a Linux install disc lying around, like Ubuntu or Fedora? They're free from the publishers on their websites -- download from a PC or Mac with a fast, reliable connection and burn to a CD or DVD.

Boot to the live CD and see if you have a connection there. If you do, it's a Windows problem. If you don't, it's a hardware problem.

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I will try.

Submitted by DaveyPocket on April 20, 2008 - 5:08pm.

I have a copy of Ubuntu, I will try booting from that disk.
Yes, I upgraded directly from Win2k, if it is a software problem, then I might have carried it over, the file system is formatted in FAT32 and is partitioned. If it is a software problem, I will back everything up and do a fresh install, if it's hardware(most likely not) then I might have to get a new machine.

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Ubuntu works.

Submitted by DaveyPocket on April 20, 2008 - 5:21pm.

I booted from live CD, it works absolutely fine. Windows is the problem, but I don't know what is causing windows to not connect. the TCP/IP settings are set to auto detect, firewall settings are set correctly. I don't know what else could be the problem.
DaveyPocket

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cwsmith's picture

Do you have a spare HD lying

Submitted by cwsmith on April 20, 2008 - 5:33pm.

Do you have a spare HD lying around, so you can go back to your original Windows HD if necessary?

If so, install it in place of the old HD and install a fresh copy of Windows XP SP2. Let us know whether this allows you to connect.

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I have an HD.

Submitted by DaveyPocket on April 20, 2008 - 5:46pm.

I do have a spare HD, but this is not my computer, I'm repairing it for someone else. The computer seems to be a server, though it is not used as one. The hard drive that is inserted in their right now is connected by RAID to a RAID card, I'm going to back everything up onto another hard drive, then erase the original hard drive, then put all of the files back onto the original.
DaveyPocket

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eeun's picture

Is your router providing DNS

Submitted by eeun on April 20, 2008 - 5:59pm.

Is your router providing DNS for your local network?
Have you checked your DNS settings in your Windows setup?

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dankephoto's picture

yeah, DNS

Submitted by dankephoto on April 20, 2008 - 9:40pm.

Try connecting your web browser to 216.168.61.85, that's AF's IP, or try google @ 64.233.167.99. If you can enter one of those and get the server, then your DNS ain't working and that's where you need to focus your troubleshooting.

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Its the comp.

Submitted by DaveyPocket on April 20, 2008 - 10:54pm.

Well, first of all, I noticed it was the comp. My computer works, all 4 of my mac's work, all the PC's in my house work, the xbox works, the Wii works, it's the computer. My router is operating just fine, I can't figure out what the problem is, so I'm just going to format the hard drive and put all the apps and files back on.

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Jon's picture

You posted the Ubuntu worked.

Submitted by Jon on April 21, 2008 - 12:11am.

You posted the Ubuntu worked. Has something changed? A DNS issue sound quite likely, esp. from what I've seen on Win systems.

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Fixed

Submitted by DaveyPocket on April 22, 2008 - 7:13pm.

I just reformatted the hard drive. Two reasons, one because of the network issues, and the second one because the system was on 8 GB of FAT32, 20 GB left over for NTFS, I wanted to make it one big NTFS drive.

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