Allright, so my Motorola T720 broke--it would randomly freeze in the middle of calls, and I'd have to pull the battery out to reset it. I called T-Mobile's service department, and they promptly sent me a new one. The new one did the same thing, and the backlight for the external display didn't work either. I call again, and get a third T720...whose buttons don't work at all. I call customer service and they offer to send me a new Motorola V300 as a replacement, and I'm a little skeptical. But I got it last night, have been using it heavily ever since, and am now convinced that Motorola has redeemed themselves with this phone. Not only is the screen better, the software is less buggy and it plays mp3s for ringtones. Anyone looking for a cool camera phone should check out the V300.
BTW, once I discovered the mp3-playing capability, I promptly loaded the Bananaphone song on it as my ringer. Drives my gf nuts, but I love it!