Server FAQ's

Hey All.

Posted this topic in Other Computers forum also, thought I'd put it in here also, as it fit's in both.. Also desperate for responses Thanks to Bdub for his post, I have added that to the list..

I am currently working on a list of FAQ's for my computer business which our tech's will give out to out business customers when they install a new server..
Just so the clients can have some answers in front of them without ringing us up all the time;

This is what we have so far..

1 - What is a back up log? Where do I find it and how do I understand it?

2 - The Tape log says that there was problem!

3 - I put the wrong tape in

4 - The Tape was supposed to eject.. But it didnt!

5 - There was a power outage, the server went down and we have work to do!

6 - The server turned off while we were working!

7 - The internet wont work on any of our PC's on the Network

8 - How do I turn the server off safely?

9 - How to I power up the Server correctly?

10 - Who do I contact if my question isnt answered here?

** All of our business servers run Windows 2003 Server**

Can anyone think of any more FAQ's I should include in this list?

Cheers

Kurt