I was wondering if anyone has had any experience making claims to the USPS?
I recently sold a fairly nice system on eBay and had to ship in from PA to CA. Well, besides the shipping being an arm and a leg and another arm, the USPS must had drop tested it a few times.
I did my usual over pack job where I increase the weight of the package two-fold by adding additional packing material. This time it didn't matter.
I packed a IIe system in box 1 - The system had an 80 column card, a serial card, and Z80 card in slot 4. When it arrived and the buyer opened it, the Z80 card had popped out, but that looks like all the damage.
In the other very huge box. I packed two Disk Duo units wrapped in bubble wrap, a kensington system saver in bubble pack, cables and diskettes in a smaller box and a color monitor iie wrapped, wrapped, and re-wrapped in bubble pack.
The buyer emailed me the other day and said the monitor was smashed. I could have dropped that monitor from the top of a building and it would have bounced it had so much bubble wrap on it.
I know the buyer is telling the truth because he didn't know what slot to put the CP/M card back in.
I filed the claim with the USPS and haven't heard anything and it's been two days now. (I know USPS and two days shouldn't be in the same sentence.
I feel bad for the buyer so I am going to ship him another color monitor from my personal collection. I am just wondering if how effective it was to submit the claim. Is it a lost cause or do they really look at these?