A friend of mine asked me to fix his PC (Windows XP). After taking a deep breath I said I would look at it.
I spent an hour updating his Norton Virus definitions, scanning his computer and deleting the affected or rogue files.
Its a lot better but Norton keeps popping up these messages. 99% of them refer to emails that can't be sent or are rejected by the ISP's server. Most of them appear to be spyware or adware.
I checked his mailboxes everywhere and can't find any email that is waiting to be sent etc. That is why I suspect it is spyware/adware.
Am I right. How come Norton Virus can't flag/quarantine/delete them?
Norton is up to date and Live Update is running. I checked all Norton's options and they seem to be set correctly.
What is my next plan of attack to fix this computer?