Windows XP question

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MaxTek's picture
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Last seen: 2 months 1 week ago
Joined: Dec 20 2003 - 10:38
Windows XP question

A friend of mine asked me to fix his PC (Windows XP). After taking a deep breath I said I would look at it.

I spent an hour updating his Norton Virus definitions, scanning his computer and deleting the affected or rogue files.

Its a lot better but Norton keeps popping up these messages. 99% of them refer to emails that can't be sent or are rejected by the ISP's server. Most of them appear to be spyware or adware.

I checked his mailboxes everywhere and can't find any email that is waiting to be sent etc. That is why I suspect it is spyware/adware.

Am I right. How come Norton Virus can't flag/quarantine/delete them?

Norton is up to date and Live Update is running. I checked all Norton's options and they seem to be set correctly.

What is my next plan of attack to fix this computer?

Thanks!

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Last seen: 12 years 4 months ago
Joined: Jan 22 2005 - 20:20
What is my next plan of attack to fix this computer?

Quote:
What is my next plan of attack to fix this computer?

Mac OS X!

or BSD

or Linux! Wink

Yes, I'm joking. On a more serious note, I know absolutely nothing about Windows. Except, maybe, that they need to be cleaned once in a while. Wink

BDub's picture
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Last seen: 12 months 5 hours ago
Joined: Dec 20 2003 - 10:38
Perhaps a Spyware scanner wou

Perhaps a Spyware scanner would be a good next step?

Adaware and Spybot Search and Destroy are both good in my experience, although there are other ones out there.

coius's picture
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Last seen: 4 years 4 months ago
Joined: Aug 25 2004 - 13:56
I know

but you won't like it. After encountering this too much, I just do the Format and reinstall (i think there is a backup in there) I myself, know windows in and out, but it would even take a 2nd PC and lots of time for me to do it. This is known as a trojan, I.e> a virus that wonm't go away. spyware scanners have no ability to get rid of them, as they migrate to another place and reinstall themselves. again, I can do them, but it takes several hours, and it's better to format and reinstall, than to mess with it. even I, a pc user (and mac, so don't roast me) backup aqnd reinstall every 2 months (but then again, I don't get many virus's [it's the clients fault that i get them] as I end up putting virus laden HDD's in my machine as i recover data.) But then again, I have windows 2k pro, so there really is no licsense re-issuing.

I think ,as a person that does not work on PC ( i am reffering to you). it's not worth it, unless you are getting paid Mega-$. That's where i get my income. It's almost all from PC Users

eeun's picture
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Last seen: 6 days 22 hours ago
Joined: Dec 19 2003 - 17:34
There's a great article here:

There's a great article here:
http://www.overclockers.com/tips1162/

Covers cleaning out msconfig, running spyware and malware locators and destroyers, etc.

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Last seen: 9 years 2 months ago
Joined: May 29 2005 - 22:35
Win XP

I would recommed AVG 7 antivirus and lavasofts adaware. Both free programs. I had to keep a small network up and running and with all the users downloading games and other crap it kept me busy.

Using AVG and adaware I never found a virus or piece of spyware that could not be removed. AVG can be got from grisoft.com. get the AVG7 free download and adaware from lavasoft.com.

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