Yesterday, while checking in at the regional office for work (our Western PA store), I was offered the chance to do an even swap of my PowerBook G4 15" 1.5 ghz for a brand new black macbook with all the toys. Since I'm going to be supporting these soon enough, I may as well get to know the product inside and out, so I did it.
Last night was spent migrating my data and getting the software on it speced out for what I'm going to need. Install Office 04 (no problems there), filemaker (it's a little slower, but when it goes universal this'll pay off), as well as the essentials - Handbrake, VLC, etc. I also installed Boot Camp and Windows XP Pro. The upside is that I can now support ANY platform with just one computer. This is particularily handy if I should have to change jobs (can't let my MS support skills get any rustier than they already are).
The glossy screen is ok. It's not perfect, but no display is. I will admit that I wish I had coughed up the money and upgrade the ram. Maybe in a few weeks I'll be able to scroung up the cash for a pair of 1gb chips. I'm happy with the machine, and think it's pretty swell. As for the power adapter and remote being white while the computer is black - that's fine by me - my Apple bluetooth mouse is white as well, so everything goes together .