The Imagewriter II works fine; the problem is with the Sheet Feeder--which doesn't work. The paper won't descend to be grabbed by the roller. As a result, the on/off light stays red, indicating "no paper" and the "form feed" and "select" buttons don't light up. I can manually insert a single sheet into the Sheet Feeder and that will work--but one can of course do that without using the Sheet Feeder at all! Why won't the Sheet Feeder grab one sheet after another so as to feed them into the Imagewritier? The Sheet Feeder seems to be correctly positioned and the electrical connection at the back joining the Sheet Feeder to the Imagewriter is seated properly, as far as I can tell. Any ideas?